4Front is a provider of IT solutions in Australia. We provide infrastructure and technical services in a number of areas, with specialities in desktop and server management, procurement, software licensing and on-demand ICT services.
IT Support
- Servers (Windows Server 200x, Exchange, SBS, ISA etc)
- Desktops (Windows 7, XP, Vista, Applications)
- Patching and Anti-Virus
- Application troubleshooting
- Networks (Switches, Routers and Modems)
- Installs, Moves, Adds and Changes for desktops and servers
- Hardware/Software procurement advice and co-ordination
Service Level Agreement
All of our service level agreements are accompanied by the following customised service components:
- Dedicated service desk for lodging requests for service
- Guaranteed 4 hour response time for initial contact
- Access to specialist engineers
- Monthly reporting of hours usage